With Care Navigation a patient can expect:
• A designated Care Navigator – this is a peer also in recovery that has received training to help patients with life challenges in recovery.
• A focus on holistic health, services that meet the need of the patient–mentally, emotionally, physically and spiritually.
• Help in finding hope and getting the most out of the care experience, including utilizing community resources related to housing, transportation, food, recovery-based meetings, and working through any other social determinants that may exist.
Care Navigators do many things to help the patient, such as:
• Teaching about the recovery process and helping with pre-recovery planning.
• Providing support by continued phone, zoom meetings, or in person interactions.
• Providing wellness information and access to the community resources patients are seeking for individualized needs.
• Helping the patients meet others who are working toward similar wellness goals.
• Empowering the patients come up with their own solutions.
• Supporting the patients follow through with their decisions.