Using AI

Effective results from generative AI begin with clear, thoughtful instructions. This section provides practical guidance for writing prompts that communicate your goal, supply useful context and set expectations for the response. It begins with foundational prompting practices and will expand over time to address more advanced techniques, common communications tasks and the responsible review of AI-generated content.

Building a Prompt

Learn how to select an AI tool for your task and use a six-step process to build clear, effective prompts.

Providing Additional Instruction

Learn how to refine AI-generated content by giving clear follow-up instructions about focus, depth, tone, structure and critical feedback.